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Customer Satisfaction Survey 2009
Customer Satisfaction Survey 2008
Customer Satisfaction Survey 2007
Customer Satisfaction Survey 2006
Customer Satisfaction Survey 2005
Customer Satisfaction Survey 2004
Performance Reports (This will take you to our Corporate Site)
Example of an Otelo complaint form
Example of an events log
Terms of Reference
Two sides to every story - Making a complaint to Otelo (booklet)
Two sides to every story (Welsh Version)
Two sides to every story (Large Print)
Two sides to every story (Gujurati)
Otelo leaflet
Goodwill guidance note
Otelo Annual Report 2009 | 
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